Privacy Policy

Effective Date: 02/02/2025
Black Swan Eco (“Black Swan Eco”, “We”, “Our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

We may collect the following personal data:

• Name
• Contact details, including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and service improvements

How We Use Your Information

We collect your information to:

• Maintain internal records
• Improve our products and services
• Send promotional emails about new products, special offers, or other relevant information
• Contact you for market research purposes (via email, phone, or mail)
• Customize our website to better suit your interests

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications (you can withdraw this at any time)
• Our legitimate interests in improving our services
• Compliance with legal obligations

Security of Your Data

We are committed to ensuring the security of your data. We have implemented suitable physical, electronic, and managerial safeguards to prevent unauthorized access or disclosure.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request corrections to any inaccurate information
• Request deletion of your data
• Restrict or object to processing of your data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Controlling Your Personal Information

If you wish to update your preferences or withdraw consent for marketing communications, please contact us using the details below.

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission.

Contact Us

For any questions about this Privacy Policy or to exercise your data protection rights, please contact:

Black Swan Eco
Email: office@blackswaneco.co.uk
Website: www.blackswaneco.co.uk

We may update this Privacy Policy from time to time. Please review this page periodically to stay informed about any changes.